Privacy Policy

Summary of Privacy Policy

This Privacy Policy (the “Policy”) sets forth how we collect, use, share and process your personal information when you visit this website or use other services provided by its operator (collectively referred to as the “Services”, including all written, electronic and verbal communications, online and offline activities, and purchases made). It also outlines your rights and choices regarding such information.

Different entities operating sundries.cyscratia.net act as joint controllers of personal data (collectively referred to as the “Company”, “sundries.cyscratia.net”, “we”, “us” or “our”).

Please read our Terms and Conditions together with this Policy before accessing or using our Services. If you do not agree to this Policy or the Terms and Conditions, do not access or use our Services.

The Company operates the Services and sells products under the sundries.cyscratia.net brand. As such, we are the controller of your personal data and are responsible for processing and protecting it.

What Information Do We Collect?

We respect the privacy of users who access our digital assets and use our products and services, and are committed to protecting your privacy in compliance with this Policy. We collect your personal information when you use our Services.

Personal information refers to data that can directly or indirectly identify you. It also includes anonymized data associated with information that can identify you directly or indirectly. Personal information excludes data that has been irreversibly anonymized or aggregated to the extent that you can no longer be identified by us or any third party, whether combined with other information or otherwise.

We only collect and use personal information that is necessary to comply with our legal obligations, conduct our business operations and deliver the Services you request.

We collect your information when you register on our website, place orders, subscribe to our newsletters or respond to surveys.

During registration or checkout, we may ask you to provide your name, email address, mailing address and phone number. You may also browse our website anonymously.

How Do We Use Your Information?

We use the information you provide for the specific purposes disclosed at the time of submission, as well as for other purposes permitted by applicable laws. The information we collect from you may be used in the following ways: - Personalize your experience Your information helps us better cater to your individual needs.

• Improve our website and your shopping experience We continuously optimize our website and products based on the information and feedback you provide.

• Enhance customer service Your information enables us to respond more efficiently to your service requests and support inquiries.

• Process transactions, including processing payments and delivering purchased products or services.

• Manage contests, special promotions, surveys, events and other website features.

• Send marketing emails or text messages. We may use your personal data (in particular your email address and/or phone number) to send you marketing communications regarding products, services or upcoming promotions that may interest you. You may opt out of receiving such messages at any time via the unsubscribe mechanisms we provide.

Sharing Your Personal Information

We share your personal information with third parties to assist us in using your data as described above. For example, we use Google Analytics to help us understand how visitors use our website. You may review Google’s privacy practices here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics via this link: https://tools.google.com/dlpage/gaoptout.

In addition, we may disclose your personal information to comply with applicable laws and regulations, respond to subpoenas, search warrants or other lawful information requests, or otherwise protect our legal rights.

Your Rights

We take your concerns about personal information seriously and strive to safeguard your rights to access, correct, delete data, close your account and withdraw consent for the processing of your personal information, so that you can fully protect your privacy and security.

• Access, Rectification, Data Portability and Erasure of Your Personal Information You have the right to correct or update your personal data, object to its processing, request restriction of processing, or apply for data portability. To protect the privacy and security of your personal data, we may require you to verify your identity and your right to access such data before we locate and provide the requested personal information. In certain circumstances, applicable laws and regulations may permit or require us to refuse to provide or delete part or all of the personal information we hold.

• Withdrawal of Consent You may withdraw your consent to the processing of your personal data, and retain the right to access, correct or delete the personal information we collect, subject to certain exceptions.

Please note that applicable laws and regulations may permit or require us to refuse to provide or delete part or all of your personal information under specific conditions.

• Unsubscribe from Marketing Newsletters If you no longer wish to receive marketing emails or non-transactional promotional materials from us via your email account, simply click the unsubscribe link located at the bottom of any of our emails.

How Do We Protect Your Information?

We implement physical, electronic and procedural safeguards to protect your personal information and prevent its misuse. Our security measures adopt industry-standard physical, technical and administrative controls to guard against unauthorized access or disclosure of your information.

The Internet is not a completely secure environment. We strongly recommend that you use secure practices and complex passwords to keep your account safe. We also advise you not to share your passwords with others or reuse passwords across different websites. If you believe the security of your account or personal information has been compromised, please contact us immediately.

Do We Use Cookies?

Yes. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser (if you allow this setting). They enable the website or service provider system to recognize your browser and record certain information.

We use cookies to remember and manage items in your shopping cart, store your preferences for future visits, and compile aggregated data on website traffic and interactions, so we can optimize our website experience and tools for you.

We may engage third-party service providers to help us better understand website visitors. These providers are only authorized to use the collected information on our behalf to operate and improve our business. For instance, we use Google Analytics, a web analytics service offered by Google Inc. (“Google”), to analyze user interactions with our website. Google Analytics uses cookies to collect data about website usage. Such data is used to generate reports and develop services to improve our website and related functions. Reports reflect overall website trends without identifying individual visitors.

Information collected by Google cookies about your use of our website (including your IP address) may be transmitted to and stored on Google servers located in the United States. Google may also transfer such information to third parties when required by law or where third parties process the information on Google’s behalf. Google will not associate your IP address with other data held by Google.

On certain pages of our website, third parties that provide applications through our site may set their own cookies to deliver services, track application performance or customize content for you. For example, when you use social media share buttons such as Facebook or Twitter to share content, the corresponding social network will record this activity. Due to the nature of cookies, we cannot access these third-party cookies, nor can third parties access the data stored in our cookies.

Do We Disclose Information to External Parties?

We do not sell, trade or otherwise transfer your personal information to external parties. This excludes trusted third parties that assist us in operating the website, conducting business, processing payments, delivering products or services, sending you notifications or providing other services, provided that such parties agree to keep the information confidential. We may also disclose your information when we believe disclosure is necessary to comply with laws, enforce website policies, or protect the rights, property or safety of us or others.

How Long Do We Retain Your Information?

We retain your personal information only for as long as necessary to fulfill the purposes set out in this Policy. We will keep and use your personal data to the extent required to comply with legal obligations, resolve disputes and enforce our legal agreements and policies.

If you no longer wish to remain our customer or stop using or accessing our Services, you may request us to close your account and delete all personal information we hold about you, subject to applicable legal requirements.

We electronically retain all correspondence received from you (including emails) in our account records. We also keep electronic records of customer service communications and other messages sent to you. These records are maintained to evaluate and improve our customer service, and to investigate potential fraud and violations. We may delete such records over time where permitted by law.

We also retain service usage data for internal analytical purposes. Usage data is generally stored for a limited period, unless it is used to enhance security, improve website functionality, or we are legally obligated to retain it for an extended period.

Third-Party Links

From time to time, we may include or offer third-party products or services on our website at our discretion. These third-party websites have their own independent privacy policies. We assume no responsibility for the content or activities of such linked sites. Nevertheless, we strive to protect the integrity of our website and welcome your feedback regarding these sites.

Changes to This Privacy Policy

If we decide to update this Privacy Policy, we will post the revisions on this page and update the modification date stated below.

Contact Us

If you wish to exercise any of the rights mentioned above, or have questions or complaints regarding this Policy or the processing of your personal information, please contact us via email: sundries@cyscratia.net.